Refund Policy
Refund Policy – Dealboxs
Date: [06/03/2025]
At Dealboxs, we strive to ensure a smooth and satisfactory experience for both vendors and customers. This Refund Policy outlines the terms under which refunds may be requested and processed.
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1. Eligibility for Refunds
Refunds may be issued under the following conditions:
✅ The service purchased was not delivered as promised.
✅ The vendor failed to provide the service within the agreed timeframe.
✅ The service provided was significantly different from the description.
Note: Refunds are not applicable for services that have been fully rendered and accepted by the customer.
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2. How to Request a Refund
To request a refund, customers must:
1. Contact the vendor directly through the Dealboxs platform to resolve the issue.
2. If the issue is not resolved, submit a refund request through Dealboxs support within [2/3] days of purchase.
3. Provide necessary details, including order ID, reason for refund, and any supporting evidence (e.g., screenshots, emails).
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3. Refund Process
Vendor Approval: The refund request will be reviewed by the vendor. If approved, the refund will be Credit within [ 2 ] business days.
Dispute Resolution: If the vendor denies the refund and the customer disagrees, Dealboxs will mediate the dispute.
Final Decision: Dealboxs reserves the right to make the final decision in refund disputes.
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4. Refund Method
Refunds will be processed using the original payment method. Processing times may vary depending on the payment provider.
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5. Non-Refundable Cases
Refunds will not be provided in the following situations:
❌ The service was delivered as described.
❌ The refund request was made after the eligible period.
❌ The issue was due to the customer’s misunderstanding or personal preference.
❌ The customer failed to provide required information for service completion.
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6. Changes to This Policy
Dealboxs may update this refund policy at any time. Changes will be posted on our website.
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7. Contact Us
For refund-related queries, contact us at:
📧 Email: [ Support@Dealboxs.com ]
🌐 Website: www.dealboxs.co